At Prime Pigeon, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied, our Refund Policy provides clear guidance on how we handle refunds.
Eligibility for Refunds
- Once we verify the Refund requests we will credit the refund to original payment method within 6 to 7 Days.
- Products must be unused, unopened, and in their original condition.
- Refunds are not applicable for items that are:
- Used or damaged due to customer mishandling
- Once We Verify the refund request we will credit the refund to original payment method within 7 Days
Refund Process
- Contact us at pranyaxandcompnay@gmail.com with your order details and reason for refund.
- Once your request is reviewed and approved, we will provide instructions for returning the product (if required).
- After receiving and inspecting the returned product, we will notify you of the refund status.
Mode of Refund
- Refunds will be processed to the original payment method used during purchase.
- It may take 7 business days for the amount to reflect in your account, depending on your bank/payment provider.
Non-Refundable Items
- Gift cards or vouchers
- Items sold under “Final Sale” or “Clearance”
Late or Missing Refunds
- If you haven’t received your refund after the stated period:
- Check your bank account again.
- Contact your credit card/bank provider.
- If the issue persists, email us at pranyaxandcompnay@gmail.com
Contact Us
For any questions or concerns regarding this Refund Policy, please reach out:
📧 Email: pranyaxandcompnay@gmail.com
🌐 Website: https://primepigeon.co.in